Web Browsers
To use the major features of the OBG Electronic Filing website, you must have Microsoft Explorer version 5.5 or above installed. You can download the latest version of Internet Explorer for free at the Microsoft website. At this time, we are unable to support AOL or Mac users.
Adobe Acrobat Reader
Adobe Acrobat Reader is software that lets you view and print Portable Document Format (PDF) files. In order to obtain an electronic BWC Certificate, you must have Adobe Acrobat installed on your PC.
Download the Adobe Acrobat software at http://www.adobe.com/products/acrobat/.
Session Cookies
OBG Electronic Filing uses per-session cookies. Persistent cookies are not used. Per-session cookies are stored in memory and are only available during an active session, in other words, while you are on the website. Per-session cookies do not permanently record data and are not stored on your computer's hard drive. Per-session cookies do not give the website access to anything else on your system, including any private information about you. Only the website that placed the cookie can retrieve it. Unlike persistent cookies, which are stored on your hard drive for a length of time set by the website, per-session cookies are cached (stored in memory) while you are visiting the website and are deleted from your cache when you leave the website.
If you are using Internet Explorer browser and need to view or adjust your cookie settings, this is done through the "Tools" menu, "Internet Options", "Privacy" or "Security." In Netscape this is done via the "Edit" menu under "Preferences" and "Advanced" or "Privacy and Security." Please restart your browser after you have made these changes.
Help
To get assistance by phone, call the OBG Electronic Filing Help Desk at 866-OHIO-GOV (866-644-6468). The OBG Electronic Filing Help desk is available Monday through Friday 8 a.m. - 5 p.m. excluding state holidays.